LM

Lamia Mohammed Altamimi

Operations & Data Analysis | Power BI | KPI Tracking | 10 Years at Aramco & Total Energies | PMP & Certified KPI Professional

Saudi ArabiaAramco & Total Energies
Get in touch

11+

Years

1

Company

20

Skills

2

Certs

About

Operations Support Coordinator and Data Analyst managing fuel station performance at Aramco & Total Energies - with experience in KPI tracking, cost analysis, and dashboard development in Microsoft Excel (Advanced). Delivered measurable results across the station network: cut maintenance failures by 50%, grew peak-hour sales by 20% through a fuel tank systems merge, and.

Key Highlights

  • MAINTENANCE REDUCTION: Cut maintenance failures by 50% by introducing structured weekly station visit reports and standardized maintenance procedures across all stations.
  • DOWNTIME IMPROVEMENT: Reduced station downtime from 2 days to 1 day per month through regular maintenance tracking and follow-up coordination.
  • COST CONTROL: Identified underperforming stations through cost analysis and reduced operational expenses by 9%.
  • SALES GROWTH: Increased peak-hour sales by 20% by merging two fuel tank systems to improve throughput during high-demand periods.
  • CUSTOMER RESOLUTION: Handled customer complaints on the same day they were raised, bringing overall complaint volume down by 20%.

Skills

Microsoft ExcelKPI TrackingData AnalysisMicrosoft Excel (Advanced)Power BIDashboard DevelopmentReporting & DashboardsKPI (Key Performance Indicator) TrackingData-driven Decision MakingPerformance MonitoringOperational AnalysisProcess OptimizationOperational Cost ReportsCost AnalysisStation Performance LogsWeekly Station ReportsMaintenance Follow-up SheetsResolution Tracking SheetsAdministrative CoordinationTeam Coordination

Experience

Operations Support Coordinator

Aramco & Total Energies

2015 – Present

  • Monitor and analyze daily sales and operational performance to identify opportunities.
  • Prepare weekly and monthly reports to support management decisions efficiently.
  • Coordinate activities including sales, maintenance, and logistics across all stations.

Certifications

Certified KPI Professional (CKP)

The KPI Institute · May

Project Management Professional (PMP)

Project Management Institute (PMI) · May

Education

Taibah University

Bachelor of Business Administration (BBA) in Bachelor of Business Administration (BBA)

2019

Languages

Arabic
English

Share this profile

This is my Sira.

Build yours →