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Fahad AlGhamdi

HR Officer | Recruitment, Employee Relations & HR Operations | Oracle Cloud · MenaITech · GOSI · Qiwa | SHRM ACHRM Certified

Riyadh, Saudi ArabiaTASAMA Business Services
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15+

Years

5

Companies

20

Skills

3

Certs

About

HR professional across HR operations, customer service, and administration. Promoted from HR Administrator to HR Officer within one year at TASAMA, managing end-to-end HR functions including recruitment, employee relations, training, and medical insurance with Bupa and Tawuniya. Holds an Advanced Certificate in Human Resource Management (ACHRM) from SHRM and a Certified KPI Professional designation,.

Key Highlights

  • CAREER PROGRESSION: Promoted from HR Administrator to HR Officer within one year at TASAMA Business Services, taking on recruitment, compliance, performance management, and employee relations
  • GOVERNMENT COMPLIANCE: Managed HR compliance across 7 Saudi government platforms - GOSI, Qiwa, Mudad, Muqeem, TAQAT, Tawtin, and Chamber of Commerce - handling all regulatory filings and government procedures for the organization
  • RECRUITMENT: Ran the full recruitment lifecycle from sourcing and screening through to interviewing and hiring, supporting the organization's manpower planning and budgeting.
  • MEDICAL INSURANCE: Managed the complete medical insurance process for employees and dependents - handling additions and deletions with both Bupa and Tawuniya.
  • HR SYSTEMS: Administered HR operations across two platforms simultaneously - MenaI Tech and Oracle Cloud - covering personnel management, reporting, and employee records.

Skills

HR OperationsOracle CloudMenaI TechGOSIQiwaMudadMuqeemTAQATTawtinRecruitmentOnboardingEmployee RelationsPerformance ManagementLearning and DevelopmentManpower BudgetingHR ReportingPersonnel ManagementVisa ProcessingWork PermitsResidency Management

Experience

HR Officer

TASAMA Business Services

Aug 2023 – Present

  • Managed medical insurance processes (additions/deletions for employees and dependents) with Bupa & Tawuniya
  • Handled government certificates & compliance (TAQAT, Tawtin, Mudad, Muqeem, GOSI, Qiwa, Chamber of Commerce)
  • Processed employee onboarding, orientation, and internal announcements

HR Administrator

TASAMA Business Services

Jul 2022 – Jul 2023

  • Internal announcements for employees
  • Personnel Management in the MenaI Tech system & Oracle Cloud

Customer Care Team Leader

Gulf Training and Education Company

Jul 2020 – Jan 2021

  • working in customer service in accordance with company policies in executing tasks while maintaining the confidentiality of customer data
  • Communicated with customers regarding their accounts, maintaining accurate records

Branch Manager

Mobily

Aug 2019 – Sep 2019

  • Managing retail budget and staff

Branch Supervisor

Mobily

May 2017 – Jul 2019

  • Coordinating with inventory, maintenance, and procurement teams

Retail Sales Executive

Mobily

Dec 2015 – Apr 2017

  • Sales Achievement: Meet and exceed sales targets through effective customer engagement
  • Product Knowledge: Develop and maintain thorough knowledge of our product range to effectively advise customers

Teacher

Academic Company for Educational Services

Aug 2014 – Apr 2015

  • Supervising classes to ensure all students are learning in a safe and productive environment
  • Organizing supplies and resources for lectures and presentations

Administrative Clerk

Sino Steel Equipment & Engineering Company Limited

Jul 2011 – Aug 2012

  • Managed schedules, correspondence, and meetings
  • Coordinated office operations: supplies, filing, and document management

Certifications

Advanced Certificate in Human Resource Management (ACHRM)

SHRM (September 2024 - November 2024)

Data Analytics with Excel

IBM (June 2024)

Certified KPI Professional

The KPI Institute (December 2024)

Education

Midocean University

Master's degree in Master's degree, Human Resources Management

Augu

IPA

Higher Diploma's degree, Human Resource Development

Janu

King Saud University

Bachelor's degree in Bachelor's degree, Special Education

Janu

Languages

Arabic

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