Asma Hussein

Train Dispatcher | OCC & SCADA Operations | APM & Rail Transit | 13 Years in Rail Operations

Riyadh, Saudi ArabiaFirst Gulf Company

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15+

Years

Companies

Skills

Certs

About

15 years in rail and transit operations, covering OCC dispatching and front-line train operations. Dispatched and tracked 18 vehicles as a Train Dispatcher at First Gulf Company, and previously oversaw 22 automated APM trains as a certified Train Captain. Certified in APM operations, station operations, and OCC across bilingual Arabic and English environments.

Key Highlights

Directed dispatching, routing, and tracking of 18 rail vehicles from the OCC workstation, monitoring alarms and power equipment health across stations and the network.
Certified as an OCC Operator and in APM operations and station procedures, building a credential base across 13 years of rail and transit service.
Advanced from Train Captain overseeing 22 automated trains to Train Dispatcher, reflecting consistent growth in operational responsibility.
Trained new team members on dispatching protocols and regulatory compliance, contributing to team readiness and operational standards.
Qualified to drive trains in manual mode during emergencies and to execute fallback scenarios when automated operations are disrupted.

Skills

SCADA SystemsOperations Control Center (OCC)Train DispatchingTrain dispatching and routingVehicle and station monitoringSCADA operationsOCC (Operations Control Centre) operationsAPM (Automated People Mover) operationsATC (Automatic Train Control) equipment operationFallback scenario implementationPower status monitoringCommunication equipment operationManual train driving for emergency casesPassenger safety and security managementCrowd managementStation equipment inspection (escalators, elevators, PSD, AFC, fire alarms)Evacuation proceduresFirst aid and CPRFirefighting supportIncident and irregularity reporting

Experience

Train Dispatcher

First Gulf Company

Jul 2019 – Present

Monitored OCC workstation alarms, SCADA systems, and power status indicators to detect anomalies and initiate corrective actions.
Coordinated fallback scenario implementation during service disruptions, applying established protocols to restore normal operations with minimal passenger impact.
Maintained continuous checks on vehicle conditions and station status, reporting incidents through official channels in line with operational procedures.

Train Captain

Alsafwah Alnaqiya

Aug 2011 – Jun 2019

Operated on-board Automatic Train Control (ATC) equipment across a fleet of 22 fully automated trains, ensuring safe and reliable movement throughout all service hours.
Certified in both Automated People Mover (APM) train operations and station operations, with qualification to assume manual train driving in emergency situations.

Telemarketer

Rod And Rand Company

Feb 2011 – Mar 2011

Handled inbound customer calls, answering questions about products, pricing, and service packages with clear and accurate information.
Addressed customer concerns during calls, explaining product features and available options to support informed decision-making.

Certifications

Train Captain Certification - Metro Copenhagen

Metro Copenhagen, Denmark & Princess Noura University · 2011

APM Railway Procedures and Safety

2011

Automatic Operation of Automatic People Mover (APM)

Princess Noura University · 2012

Stewardess of APM

2013

Basic Trainings as a Technical Stewardess of APM

2016

Service Certificate - Steward at the Operation Department

Al-Safwah Alnaqiah Trading Holding Company · 2018

OCC Operator Certification

2019

Emergency First Aid and CPR

2021

Education

Sanaa University - Riyadh

Bachelor Of English Literature: English Literature in Bachelor Of English Literature: English Literature

2010

Languages

ArabicNative

EnglishFull Professional

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